Parking enforcement

Senior Parking Officer (Parking Enforcement)

Full Time

Sandwell Metropolitan Borough Council

Sandwell is situated at the very heart of the West Midlands, just a stone’s throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

The department of Highways Services is responsible for delivering a range of operational services including Traffic Management, street lighting, highway maintenance, parking control, highway drainage etc.

As a Senior Parking Officer (Parking Enforcement) you will be responsible for managing parking contracts relating to the issue of Penalty Charge Notices(PCNs), removal, cash collection, Notice Processing, Appeals service, Cash Collection, Enforcement, Traffic Enforcement Centre, Traffic Engineers, School Crossing Patrol Service, Bikeability. Production; Analysis and report writing of statistical contractor data, is one of the many duties you will be required to carry out. You must be able to demonstrate knowledge and understanding of relevant legislation and best customer care practices in enforcement.

With experience of managing budgets you will also have dealt with the general public, local authorities and external agencies such Police. Good oral and written communications skills are essential as you are required to draft complex correspondence, reports and liaise with senor council members.

You must have 5 x GCSE A-C grade or equivalent including Maths and English.

A professional qualification or degree and /or experience in an appropriate field preferred, although all applicants will be given serious consideration. Proven computer skills and working knowledge of Microsoft suite is required. Individual Membership of Industry association required/ to take up immediately if appointed. (BPA)

For informal discussion, please contact Anjna Patel MBE, Principle Officer kira_fleck@sandwell.gov.uk; via skype or Microsoft teams

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