Administration

Administrative Assistant

Full Time

Parking Eye

The largest car park management company in the UK

We are looking for a new Administration Assistant to join our busy administration team at ParkingEye, based in Chorley. The team provides full administrative support to the company, including ensuring all charge notices are processed correctly. You will be responsible to the Team Manager/Team Leader.

The main tasks of the job are as follows:

  • Dealing with inbound calls from current clients, announcing calls to other areas of the business and dealing with calls from motorists (some of which may include dealing with complaints).
  • Carry out data entry as required.
  • Dealing with and processing client requests in the form of mailboxes.
  • Adhoc duties as requested by the Team Manager/Team Leader.
  • Reception cover.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

The Individual
You will be expected to:

  • Be a team player and demonstrate a positive attitude.
  • Be able to work to deadlines and achieve targets.
  • Have a great attention to detail.
  • Have a good telephone manner and be able to deal with difficult calls/complaints.
  • Be well organised and be able to prioritise your own workloads.
  • Be able to work effectively within the team as well as individually.
  • Be adaptable and flexible towards meeting the needs of the business.
  • Have the ability to multi task in an extremely busy working environment and be adaptable to change.

Criteria
You will be expected to:

  • Display proficient IT skills, including sound knowledge and use of MS Office products as well as bespoke notice processing software.
  • Possess excellent communication skills both written and verbal.
  • Have good time management and must be able to work to deadlines.
  • Apply attention to detail.

Working hours will be Monday – Friday, 9am to 5pm

Tagged as: administrative assistant

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