Civil Enforcement Officer

Civil Enforcement Officer – Winchester County Council

The City Council is looking to appoint a full time and permanent Civil Enforcement Officer to provide an efficient and effective service of parking enforcement, so that the car parks within the district (which are subject to parking restrictions) are effectively patrolled under the Traffic Management Act 2004. Where necessary, penalty charge notices (PCNs) can be issued, although the primary focus is customer service.

We are looking for someone with experience and an enjoyment of customer service, and possibly of enforcement in parking or other similar situations. This is to ensure that our responsibilities are delivered in a way which is effective but also supports a pleasant experience for those visiting the City and the District of Winchester.

 

The position will be based at Winchester City Council, City Offices, Colebrook Street, Winchester, and the job includes travelling to car parks throughout the Council district.

 

Training will be available if the successful applicant has not delivered parking enforcement before.

 

Whilst a full set of tasks are identified in the job description, the core activities are:

 

To carry out patrols of off-street parking, either individually or as part of a team. Patrols may be on foot or by vehicle according to instructions.

 

To identify contraventions of appropriate regulations and undertake enforcement activities in accordance with procedures.

 

To deal professionally with enquiries from members of the public and act as first point of contact on behalf of the city council.

 

You would be part of a team of civil enforcement officers, working 37hrs per week on a shift basis, which will routinely require some evening and Saturday work for which enhanced pay is given. There is also currently scope for overtime above the standard pay rates.

 

If you would like further information you can contact Ian Way on 01962 848066 or email iway@winchester.gov.uk.

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